Darwin Optimizes  
 Potomac Floral’s  
 Operations Improving  
 Decision-Making 
 About the client
Potomac Floral, a B2B leader in data analytics, faced time-consuming and inefficient reporting processes that hindered decision-making across crucial departments.
Partnering with Darwin, Potomac Floral implemented Tableau for advanced visualization, automated synchronization, and tailored reporting solutions. These changes revolutionized their operational efficiency, cutting report load times from 10+ minutes to under 20 seconds and empowering their teams with real-time, actionable insights.
Introduction
Mission
Potomac Floral operates in the B2B data analytics sector, providing businesses with tools to analyze and leverage big data for strategic decision-making. Known for their expertise, Potomac Floral's clients rely on their ability to process vast amounts of information efficiently. However, as their clientele and database grew, so did the complexity of their internal reporting and decision-making processes.
Problem Overview
To maintain their competitive edge, Potomac Floral needed a scalable solution that streamlined reporting workflows, optimized data synchronization, and empowered their teams with critical insights.
The Problem
Manual Reporting Challenges
Potomac Floral's legacy system for generating reports was cumbersome, often burdened by slow load times of over 10 minutes per report. This inefficiency consumed valuable time for departments like Accounting, Purchasing, and Executive Leadership, leaving them without instant access to business-critical updates.
Lack of Real-Time Data Access
With reports being updated manually or at irregular intervals, key departments often operated with outdated information. This lag in data updates impacted the accuracy of decisions, particularly in high-stakes scenarios like budget allocation and procurement planning.
Fragmented Reporting for Departments
Departments such as Accounting and Purchasing lacked tailored reporting tools that addressed their specific needs. For instance, the Accounting team had difficulty tracking profitability efficiently, while the Purchasing Department struggled with outdated metrics delaying procurement strategies.
The Solution
Potomac Floral collaborated with Darwin to deploy a robust, comprehensive solution using Tableau, a market leader in data visualization, to overcome their challenges and achieve operational transformation.
Advanced data visualization with Tableau
By integrating Potomac Floral’s vast database with Tableau, we empowered teams to transform raw data into visually intuitive dashboards.
- Real-Time Synchronization: Critical reports now reflect updates instantly, eliminating delays and offering departments up-to-the-minute insights from across the organization.
- Streamlined Updates: Non-critical reports now sync every 5 minutes, balancing performance with timeliness.
Automated reporting workflows
Manual updates became a thing of the past as we introduced automated data synchronization across all of Potomac Floral’s business tools. This breakthrough not only saved time but also eliminated errors caused by human oversight.
Tailored departmental insights
Understanding that each department requires unique metrics, we designed customizable reporting dashboards to enhance functionality and decision-making.
- C-Level Reports: Custom dashboards highlight key metrics like revenue, efficiency, and operational losses, offering leaders the visibility they need to steer Potomac Floral strategically.
- Purchasing Reports: Tailored analytics enable the department to make procurement decisions quickly and effectively, streamlining their daily operations.
- Accounting Reports: Custom profitability tracking allows Accounting to monitor budgets and uncover inefficiencies in real-time.
Through collaboration and innovation, Potomac Floral achieved a complete transformation in their reporting and decision-making processes.
Key Outcomes
01
Reduced Report Load Time
Reports that previously took over 10 minutes to load now generate in under 20 seconds, drastically improving productivity.
02
Real-Time Reporting
Critical reports now sync instantly, reflecting real-time updates across departments, while non-critical updates occur every 5min.
03
Enhanced Efficiency Across Departments
Automation eliminated manual updates, freeing employees to focus on higher-value tasks.
Impact on Stakeholders
01
Executive Leadership
Access to data in real-time boosted strategic decision-making and enabled faster responses to market trends.
02
Accounting Department
Dynamic tracking of profitability metrics allowed for better financial planning and reduced inefficiencies.
03
Purchasing Department
With tailored insights, the Purchasing team optimized procurement processes, ensuring resources were allocated effectively and without delays.
 Before-and-After  
 Comparison 
 Metric
- Report Load Time
 - Data Synchronization
 - Tailored Departmental Insights
 
Before
-   10+ minutes per report
 -   Manual, irregular updates
 -   Limited
 
After
-   Under 20 seconds
 -   Instant/automated updates
 -   Fully customized dashboards